Conditions

§ 1 Scope, customer information The following general terms and conditions (GTC) regulate the contractual relationship between BTS-Optik and consumers and entrepreneurs who buy goods through our shop. We do not recognize any conditions that conflict with or deviate from our terms and conditions. The contract language is German. § 2 Conclusion of the contract Shipping goods (1) The offers on the Internet represent a binding offer to you to buy goods. (2) You can add one or more products to the shopping cart. In the course of the ordering process, you enter your data and wishes regarding payment method, delivery modalities, etc. Only by clicking the order button do you accept this offer to conclude a purchase contract. You can also conclude the purchase contract by telephone. § 3 Conclusion of contract for download products (1) The offers on the Internet represent a binding offer to you to buy goods. (2) You can add one or more products to the shopping cart. In the course of the ordering process, you enter your data and wishes regarding the type of payment, etc. Only by clicking the order button do you accept the offer to conclude a purchase contract. The products are then made available for immediate download. § 4 Download products: No time limit After purchasing the product, there is no time limit for the download. After activation, you can access the link and download the product at any time via your customer login. § 5 Download Products: Number of Downloads The number of downloads is not limited. § 6 Download products: Private copies You are only entitled to make private copies on other carrier media for your own personal purposes. § 7 Customer information: Storage of the text of the contract We will store your order with details of the concluded contract (e.g. type of product, price, etc.). We will send you the terms and conditions, but you can access the terms and conditions at any time via our website after the contract has been concluded. As a registered customer, you can access your past orders via the customer login area (user account). § 8 Customer information: Correction notice You can correct your entries at any time before submitting the order with the delete key. We will inform you about further correction possibilities on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window. § 9 Retention of title The object of purchase remains our property until full payment. This regulation does not apply to download products. § 10 Rights to liability for defects and shortening of the limitation period (1) Statutory rights to liability for defects Statutory rights to liability for defects exist for our goods. (2) Shortening of the limitation period for used goods for consumers It is agreed to shorten the limitation period for claims for defects in used goods to one year. Excluded from this agreement are claims for damages, claims due to defects that we have fraudulently concealed, and claims from a guarantee that we may have assumed for the condition of the item. The statutory deadlines apply to these excluded claims. If there is a guarantee period, the longer period applies in favor of the guarantee holder. (3) Limitation of liability rights for defects (warranty) vis-à-vis entrepreneurs Your warranty claims due to defects in the purchased item expire one year after the transfer of risk. Excluded from this regulation are the following claims - for damages - due to fraudulently concealed defects - from a possibly given guarantee - for recourse according to §§ 445a, 478 BGB - due to defects in building materials and components that have been used for a building in accordance with their normal use and have caused its defectiveness. For these excluded claims, the statutory limitation periods apply. If there is a guarantee period, the longer period applies in favor of the buyer. § 11 Commercial place of jurisdiction The exclusive place of jurisdiction for all disputes arising from this contract is our place of business if you are a merchant. § 12 Consumer information: Participation in a dispute settlement procedure We are obliged to take part in a dispute settlement procedure before the consumer arbitration board named below: General consumer arbitration board of the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl, www.verbraucher-schlichter.de This document was created and is being updated with the technology of janolaw AG.